Help Centre
Short, practical answers for diners and restaurant owners.
Popular with diners
Finding the right restaurant
Search, filters, the map and our recommendation helper — the quickest routes to a table you will enjoy.
How to book a table
Find a restaurant that takes bookings, send your request in a couple of minutes, and know exactly what happens next.
Changing or cancelling a booking
How to move a booking to another time, cancel it properly, and what happens if you do not turn up.
Complete your profile and earn points
Fill in your profile details and your private dining profile to earn 200 points in total, and get recommendations that actually suit your taste.
How to write a review
How to post a review step by step, what makes one genuinely useful, and what happens to it after you press send.
Still need a hand?
Restaurant owners and diners can reach our team directly.