Debonair's Port Louis is an utter disgrace.
i had ordered 9 pizzas for a party at 13.00 last Sunday, to be delivered at 18.00. When we queried them, they confirmed that they will deliver on time despite the amount of pizzas ordered.
Called them at 18.10, they said that the pizzas are ready and are being cut and will be delivered in 10 mins. Called at 18.30, they said the delivery person is about to leave for the delivery. Called at 18.50, they said that they have only 1 delivery motorcycle and it was not working, so they will walk to my house (some 25 mins away) to deliver!!
I had to borrow a car to fetch the pizzas. But the pizzas were warm, and a couple were even lukewarm. But the waitress Vandana stated that all had been prepared at the same time and were hot. They really need to open the dictionary to look for the meaning of "lukewarm", "warm" and "hot"!! Ignorance is not an excuse.
On top of that, the pizzas lacked mozarella, it looked more like tiny bits of chicken and veggies and sauce on a crust!
Pathetic, amateurish and disgraceful customer service, awful lukewarm pizza and blatant lying to a regular client from Debonairs staff.
This is the last time I order something from them.
I didn't appreciate the service delivery of Nandos at Phoenix Mall. I ordered for a large chips and a Roasted Veggie Wrap (without chilli). I had to wait for more than 25 minutes to get my order, that too without an order note. 2 times I had to go to the cashier to see if my order had been placed. I specified to the cashier that I want the wrap without chilli, but to my surprise, it was full with chilli and I got a long hair inside the wrap, which was so disgusting.
The food is ok and rest of the staff is soft spoken unless u would want to avoid talking to the Chef in charge who seems rude n unwelcoming guests from his homeland. Very embarrassing and disappointing experience. Luckily it was a take away, dining would had been a mistake. I would never recommend going back to such an ill mannered CHEF who is drunk and directly tells you the restaurant is shut. Thanks to the restaurant manager who managed to cover up for such a filthy person. A Chef with a bad tongue cannot serve good food !
nous sommes allés manger deux fois
langouste, calamar,dorade, soupe de crabe
a recommander sans hesitation
les serveuses sont aux petits soins
beignets offerts pour l'apéritif
Nous avons organisé une soirée privée dans ce cadre magnifique. Nous avons reçu une grande aide pour l'organisation de cet événement de toute l'équipe de l'Aventure du Sucre, en particulier d'Emilie et de Sandra. Le repas et le service étaient excellents. Nos invités étaient ravis de leur soirée. Merci à la sympathique équipe pour leur précieuse collaboration.
Maureen et Mirella
I order my food by the counter cashier I said clearly I will have the food in the restaurant in 30 min but I got it packed on my table i asked the waitress for some plates but she ignore hereby I took the food back to the counter asked them if I can get the food warmed up and served on a plate on the table in few min I received the food but almost cold never mind as my kids was hungry
But the waitress sumitah beeharry slim hindu lady was very warm and recovered the bad start of her colleagues thank you sumitah for your service
Worst experience. I ordered a beef burger at at Rs 335.-
In return I received a small chicken burger worth at least Rs 150.- or less.
Very dissapointed and upset when arriving at home.
I phoned them - worst no one dare to answer the phone.
Friends and relatives will surely say bye-bye to this poor restaurant.
When I call
J’ai commandé un mixe grille que j’ai demander à la personne qui servait,il m’a expliqué qu’est qui avait dedans . Comme les prix était afficher juste en haut ou il font le barbecue. Je vais régler la dame m’annonce un prix différent du tableau . Elle me dit le prix c’est sur le menu pas sur le tableau , j’ai dit à la dame vous aurez pu le mettre sur le tableau comme on commande ici pas sur le menu . J’étais surpris du prix et par rapport à la qualité de nourriture que j’ai acheté . Pour moi c’est de l’arnaque. Et arrivée à la maison agneau tout sec ,frites qui a était remis dans l’huile encore . Franchement je remet plus les pieds là bas car au niveau courtoisie ça laisse aussi a désirer
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