Au début, on trouvait leur pâtisserie bonne, surtout leurs petits fours.
Aujourd'hui, on ne peut plus se prononcer car le service est tellement exécrable qu'on n'a plus envie ni d'y aller ni de commander.
Vous les appeler pour vous assurer qu'ils sont bien ouvert, vous vous déplacer et ... fermé. Communication zéro, service clientèle zéro.
I have been to Twin's Garden a few times. Last year was an amazing experience. Just went there today to have dinner. First of all, I was rushed into ordering..and reason given...the restaurant "might" be full and orders may come out late. The place was not even half full or half empty whatever you want to call it. Secondly, food was below par for the price quoted. Dessert...oh well...I wish I could tell it a dessert...Chocolate fondant...hahahahah...first time in my life I was served a "super cold" fondant and had to send it back....When the "fondant" cam back, I noticed it was not fresh but frozen, and tasted sugar granules....what a joke....I was offered a free beer by Sandy, who I must say is the best employee there...Management couldn't careless...They have a take it or leave it attitude....Sandy is a super cool dude...I wish he gets a better offer somewhere else....After settling my bil and left, I elt I had to back and pay for the free beer offered by Sandy as I did not want any freebie from these people...Only other thing that is that the band that was playing, really entertained with some some good tunes...thumbs up to Sandy and the band...Thumbs down to the food....Really disappointed...I do not recommend this place....seems all food are frozen and nothing made fresh.
Never coming here again.
Nice restaurant architecture but worst customer service ever experienced.
Only one staff to take order and serve all guest in the restaurant.
Took more than 1 hour to receive the foods and yet not satisfied with it, meat was not cooked well
Its a restaurant nightmare!
Doesn't deserve quarter of a star.
Those reading this review make sure not to waste your precious time and money. As a hotel receptionist , this is not a service it's shit!!!!
Went to chutneys at cascavelle:
1. Display confusing menu outside restaurant to attract client.
2. When you sit inside they tell you displayed menu is no longer available and you only get to choose from menu card.
3. The prices are exhorbitant relative to the portion quantity.
4. Have to wait more than 1 hour before being served the first item.
5. The in charge is very arrogant.
6. You get far better food for less cheap at other indian restaurant.
7. Extremely bad experience.
Do not eat there. The chicken was slimy, which means it was outright stale. Nothing served besides the Naan was fresh. This food is a health hazard. It is even expensive. Save yourself the trouble and just go eat anywhere else. Places like this should close down.
We were a group of 12 persons. Once arrived there, we waited for 10 mins, still nothing. We were not even given the menu. We all had to raise our hands to grab the waiters' attention. I asked if the ice tea was home made twice and the waiter told me that he will verify and indeed told me yes. Very slow service. We waited for 20 for our drinks and for our food almost 50-60 mins. My ice tea was actually not home made at all. The pizza was burnt and too salty. The order was wrong and the waiter missed to add the extra toppings we asked to. After complaining to the waiter, he brought us one dessert. Seriously? He said that they will be reducing the bill. Upon payment, not at all. In charge said that the dessert was to make up for the horrible service and that we should have asked the waiter to repeat the order.
My suggestion is maybe you should have hired experienced staff who will not eclipse themselves during a busy service to smoke. And improve your customer service.
Overall experience was horrible. Not recommending the place at all.
Saffron Grill Restaurant provides a tremendous choice of exceptional quality of Indian Menus with a very good taste and affordable price....
A place to be Saffron Grill Restaurant, even for your events such as birthdays, staff party, engagement, a wedding reception, kids party etc etc....
i would thank the staffs of the restaurant for their good service which they provide to their guest...
without forgetting the owner Mr Ismail Farook for his special care and warm welcome..
Guys don't miss to visit the place if you are passing by Mont Choisy Le Mall..
Thanks again to the special team of Saffron Grill .. Keep it up guys see you very soon
Votre service est dun lenteur pas possible.
On a attendu plus d'une heur avant davoir notre pizza aujourdhui.
Tout les autres personnes avaient leur commande sauf la nautre.
Il faut revoir votre service client.
Un responsable est venu nous parler en evocant le temps dattente qui plu et est de 15 mins mais pour nous sa nous a pris 1 heures.
Quand on paye pour quelque chose on sattend a ce que le service soit irreprochable.
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