Burgers are really nice in compare to other Mc's, the prices are cheaper than MC in the US and in Europe. The price of Mac Royal menu is 119 Rs and in general all menu meals are between 110 - 130 Rs. Even though it was quite busy the service was very friendly. However the toilets were not cleaned which is always a bad sign, and when I asked them to clean it and to give me toilet paper they ignore my request like they really did not care. When I came to MC second time during yesterday, the toilets were still missing soap and toilet paper so I guess it is part of the deal. The MC is situated right next to the Caudan shopping center in the center of Port Louis (on the corner of the main street).

McDonalds is a safe haven if your not adventuress with your food. They food is what you would expect from any McDonalds, just with more salt than in Europe. Toilets are very dirty, so it is worth holding on till you get home. I would always give a wide birth in future.

Get the restaurant a website, it is so hard to get a menu of the food. Please consider the options of information technology to make ease of access to people. Thanks

unfortunately i dont like the macdo chicken, the burger :s the taste is very different.. but i love the veggie meal, the chips are so good and the mac flurry :D :D

Plastic tastes better than the Fillet-o-Fish or fish burger (call it as you want). Ice cream tastes more like Sugar with some ice cream. First and last time for me.

everyone has their own taste and opinion upon something.. and according to my taste the only good burger at Macdonald is the filet-o-fish, as the taste and flavor of the chicken is completely indigestible to me, unlike my friend who loves it..

I've eaten there several times and the food is great. The price per menu is very affordable. I don't want to comment on its toilets, i don't care about them. When i go there, i go only for eating. The service is good too, very kind people overthere. They are extremely rapid at service, unlike other QSR on the island. The chicken, beef are very tasty (i don't eat fish, can't testify). Quarter pounder with cheese is awesome (royal with cheese as they call it there). Will definitely go there again and again. I'm eagerly waiting them to open in Phoenix any soon!

Why don't you introduce Big Tasty?? It's the best i've eaten. People in mauritius will like it for sure

I used to have a free menu card, but last week they took it back saying it is not used anymore for 6 meals bought getting 1 free...which will 1st make me think twice before going to Mc Do in the future. I saw a review about toilets...It is good to know that every nook and cranny of the restaurant must be cleaned up!! I have a Bsc Hons in Tourism/Hospitality and Leisure Management and working on the Tourism Industry and if I bring my clients to Mc Do I must ensure that the place is safe , that Food Safety rules are observed and HACCP too!! As for the food it is quite good, (at this stage I refrain from comparing it to same burgers in SA/EU and USA...It seems that due to TABOO/RELIGION, Beliefs ect... we don't have other recipes like we do have it EUROPE?SOUTH AFRICA ect.... Which is a shame ...personnally...Why do we call Mauritius a Multicultural Island for then??? can't meals be cooked separately???? separately from Hallal pdts ect...? living in this island I didn't see signs of animal slaughtering for restaurant purposes too...nor "Beef Smoke/clouds" released from any kitchen that could affect veggies leaving nearby....just saying.... The restaurant in Phoenix is only making Chicken pdts and Veg because of ISKON ??? well has there been an study before erecting the restaurant there ect?? has there been an unplanned development somewhere? or that people are too shortminded...I'm Just asking!!! However if introduction of such a FRANCHISE...it is quite frustrating in a way....some ppl should try to raise their standards.... but in the overall I wish you all the best... @ Portlouis, the service is good, table arrangements quite a bit ambiguous, the resto and it's pdts should be more visible , staffs quite friendly, and food good enough....keep it up ^^

i've got a very bad experience today at mac do situated in portlouis, don't know why but today i've seen a bad face of this fast food. i've been waiting for a century before finnaly getting my meal ready and this a very negative aspects as being a fast food one should have been served in within seconds and besides that i've taken two meals but the cashier gave me only one tomato and chilli sauce and i have asked her for two but she makes it as if she didn't care about what i was saying. i insisted as i bought two meals but still nothing or response from her.so, i've asked for the manager and get finally my chilli sauce. i've wasted nearly 30 mins dealing with this stupid thing about a chilli sauce, i really think that mac do is a good place for chilling but with some incompetent staff i really think that this would affect negatively the image of this organisation so please take my request into granted and please don't forget that " LE CLIENT EST ROI " hope to get a reply soon thank you.

Each weekend we dine outside. It happens that we visit the MCDonald's Waterfront at least once in 2 months. At each visit I was unsatisfied. What happened yesterday was the tip of the iceberg. I asked for a take-out lunch and I was served. I had to wait for more than 5 minutes. After that I received the order but to my surprise the Pepsi was delivered to me bare without any packing. I asked for a paper bag but I got refused twice. And not to mention that there is a TOTAL lack of politeness. I would have appreciated to hear "We are sorry sir, but according to our policy we cannot dispense bags for drinks" but I got back "Pena droit". The cashier asked the server if he could give me one, but the reply was blunty "Pena droit, pas ti dire dans reunion gramatin". So, I was then aware it was a new company policy that was passed the same morning. I would like to ask you one thing sir, when we take a take away, are we supposed to take the drink in our hands and go through the city and even in buses if we do not have a means of transport!!!!!!!!! That's ridiculous. What's a simple paper bag? Finally, I had to buy a plastic bag. I was shocked to find the cost of the bag to be Rs 4. The bag is the same as the normal plastic bag we get in the supermarkets or elsewhere. What is so special that it is costing twice the price. I would like you to reply me. This is not my only bad experience. In the past I recalled that I asked for a ketchup and the waiter asked me for Rs. 3. I am more than fed up of such companies that do not offer a complete service. Instead they break down each and every items as a payable one whereas others are providing same AND WITH A SMILE. I have never been refused of plastic cutlery or ketchup or a plate at KFC. There are some marks that distinguish the outstanding service from others. As a disgruntled customer, I will never step again in any MCDonalds. There are other food companies here that REALLY CARES. The details of the order as per your receipt are: #ORD 0251 -REG 15- 28/08/2011 12:51:36 Crew id: 33 TABANY and #ORF 0261 -REG 15- 28/08/2011 12:56:49 Crew id: 33 TABANY - PLASTIC BAG COSTING Rs 4

French fries = often soft, stale and mushy, indigestible. Mc Chicken = not enought Mayonnaise. A fraction of the serving compared to other McD in EU. Soft drink = lack fizzyness and watered down. Ice cream, Mcflurry and Milk shake. Had a bad stomach. Possibly, the Milkshake machine is not clean or at least not properly cleaned after close of business or possibly the machine is switched off causing the milk not to remain refrigerated and to go stale. Apple pie = often out of stock. Service = very inconsistent as at one time Service is average and at other time service is damn slow and cashiers are often not courteous.

Bonjour, Depuis 3 semaines, chaque jeudi, je pars avec mon fils de 2 ans a votre restaurant, pour le dejeuner, le menu etait tres bon, sauf seul petit bemol, mon fils se retrouve avec 3 meme jouets, des petites voiture bleues il en a 3 de la meme couleur, ca ne m'attire pas pour prendre un autre happy meal cette semaine-ci. On devrait changer les jouets chaque semaine et non-pas la meme chose pendant 3 semaines. Merci de prendre en consideration ma demande

Good morning I really like mcdonald but can't understand why did i have to pay more for a like mayonnaise for my chips I was in london and i don't have to pay for it their I need to understand??

The menu has remained same for the last 3 years. Unacceptable. The toilet is very dirty, smell very bad and the equipment is below normal standard.

On 05.01.2012, i visited the MC Donald Restaurant of Phoenix with my two children and to my surprise, there were NO nuggets, NO ketchup, NO chilli & sundae was available only in strawberry topings. Only 4 staff were present, 2 in kitchen and 2 in customer facing. I was shocked to note such excrebale service provided at an international franchise.

I was at McDonald's Port Louis on 19/01/2012, with a friend from England, and I was very very much disappointed by the lack of professionalism and client service by the floor manager (who is supposed to be the most client friendly guy). I take my meal and go upstairs to have my meal and show my england friend Mauritian restaurants. We start eating..N 'drip drip'.. 2 drops of water fall on my head. I look upwards.. N there's an old rusty air vent on top of up which is dripping rusty water.. :-S.. I say..ok.. not an issue.. its fallen on my head.. Let us change places without making a fuss (Like most mauritians do!!).. 'drip drip drip' THIS TIME ON MY BURGER! This time i get really pissed off and my English friend Cs 'haha..Welcome to Mauritius'!. I get downstairs..Call for the floor manager.. N I explained what happened.. The guy looked at the ceiling..saw the rusty water STILL dripping..n said 'There's is nothing i can do about this sir..this is not my problem..' WHAT?? I come to YOUR restaurant..n you 'cant do anything?'. I wasnt expecting the manager to fall at my feet and apologise.. But a simple 'Sorry sir, we apologise.. this wont happen again..' EVEN if he had not given me another burger..i dnt care..but the least is to apologise for smething that is wrong and very unhygienic. I am very very disappointed that another international fast food, after KFC, who has neglected hygiene in their restaurant! And the thing is, today it is AC water.. tomorrow it might be something else in their kitchen (Just for info..the toilet is just above the kitchen).. Very poor client service and average food.. I think we deserve better than this! But sincerely.. we mauritians are too lenient about these issues..n it is very bad for our image.. as my english friend told me 'Welcome to mauritius..' A pretty bad experience for him and far more for me!

One of the worst franchises I even seen, have they ever heard about keeping some stock? I like the burgers prepared without using oil, but I can't rate any junk food positively! Only choice for Big Mac addicts, other places don't have beef! Not worth to waste more words on it, but must to satisfy yourself with Big Mac in Mauritius :D

Overall rating McDonalds with other Fast food retailers in Mauritius, The quality of food is consistently good. Upsizing the meal is relative cheap and worthwhile compare to others. Finally the Toys given with the happy meal are very good value and quality for the price of the meal, it is also very robust and doesn’t break like the toys you buy in the local’s shops for the same price.

Overall the food is satisfactory. But the customer service is very bad. How come you ask for additional ketchup or chilli and they dont give you. That's ridiculous.