I've been very satisfied with the service of Mcdonald's at phoenix and Port Louis. However Grand baie Mcdonald's has had very disapointing specially with its slow service. They often give you what you don't ask them to. They are incompetant and not very well organise.

MCDO is quite cool, i love the drive thru... rapid effective and very nice service. The service in the resto seems to be quite slow and sometimes take a little more time than the drive thru. The Alou Tiki Veg menu bread is very small and not enough for a person to eat as well as the Vegie mac. I really like the double MAC chicken , nicely cooked. Resto atmosphere is cool. I will also highly recommend you the MACDO Milkshakes ... very cool or should say awesome.

Un service qui n'est pas a la hauteur de mac do. C'est a dire tres tres tres lent, c pas un fast food mais plutot un slow food. Faut toujours verifier la livraison du style commander 6 nugget et en recevoir que 4, ou mieux encore en commander 6 et en arrivant chez vous voir que vous en avez pas ! Quand vous connaissez le service de mac do en europe ben ya pas photo...encore heureux que la nourriture est bonne.

Each time we go to any Mc Donalds esp Riche Terre the person over the counter keeps adding on the menu extra mayonaise,extra cheese etc but when asked to remove it from the list, he or she simply tells "oh no don't worry it's included in the menu..."of course no means to confirm this when the menu price on screen is different...recently I asked for filet-o-fish menu and found myself being served a DOUBLE filet-o-fish with extra cheese which is unusual...when rechecking the receipt was written XTRA FISH PY and XTRA cheese which I didn't order...when finally summing up extras on receipt I ended up paying around 100 rupees EXTRA that I didn'the ask...and no means to verify....if it happened with me imagine how many helpless customers they "robbed"....of course no means to confirm this "..." as well.I hope someday they improve the service so that the customer clearly knows what he is paying on these EXTRAS

Excellent service provided and the employees were helpful

On two consecutive sundays i was juped by the delivery staffs.After the drive thru and reaching home,i was surprised that i did not received one Mc Spicy Chicken burger and 6 Nugggets respectively. I think that the staffs on delivery are not attentive at all i highly recommend to check your meal before leaving the pick up point.

While using the drive thru I have notice several times there are tomato and tissue missing in the paper bag when I am at home. Today 19.11.11 at 17.55 p.m I have bought 2 burgers and 1 fish o fillet, at Home I noticed that they have given me only 1 burger and 1 Fish o Filet. THIS IS NOT ACCEPTABLE NEXT TIME ALL THE CLIENT USING THE DRIVE THRU SHOULD CHECK THEIR BAG BEFORE LEAVING THE RESTAURANT

i visit the phoenix restaurant twice a week. am always impressed with ur level of service n hygiene . nevertheless last monday i faced some stupid embarrasing moments in phoenix i requested chips with less salt or no salt. afetr waiting for 10 min i went back to the till to ask for it n they realised they forgot me. after another 5 min wait they said they will bring it. by that time my burger n drink was over so i requested that the chips be swapped to a desert. instaed of trying to help me they mocked at me and asked to pay the difference between chips n desert without knowing the reason y i was changing mind. they treated me as if i was trying to get desert for a cheaper price which was revolting customer service by your staff n management. plz look into this as am a regular twice a week customer regards hussain

We have been treated like very badly today at Mc Donald's Phoenix. 25 minutes before the restaurant closed, all the machines were off. The lady could not understand proper French or English. Please change your night staff ! Service lamentable, le personnel ne parle ni anglais ni français. Ces derniers ont refusé de nous laisser choisir nos plats ! Il est bizarre d'arriver dans un Mc Donald's où il n'y a presque plus rien à manger 25 minutes avant la fermeture. Heureusement que vous servez finalement du boeuf ! (Enfin quand il en reste).

Last saturday I went through the drivetru as I was in a hurry with my 2 kids in the car.I had ordered 2 Mc chicken, 1 Filet o Fish and 1 Happy meal.My bill was Rs 401. I have been waited for 15-20 mins and the kids was impatient. When it come to my turn that person gave me a happy meal and a bag with my burgers and I left, it was around 11.50 am. At home when we were having our lunch I notice that the receipt is missing and that girl has given my only 1 Mc Chicken instead of 2.This is inacceptable after having waiting for 20 minutes I did not have lunch. Mc Donald need proper tracking system and this is the second time I have getting this type of service !!!!

Bonsoir. J'ai souvent eu la desagreable surprise de ne pas avoir de milk shake parfum fraise a vos restaurants de Phoenix et de P Louis. Comme cela a ete le cas a Phoenix aujourd'hui apres-midi d'ailleurs. C'est malheureux qu'une si grande enseigne internationale soit si mal geree a Maurice. A une epoque ou le service clientele est primordial, vous avez encore beaucoup a faire dans ce sens. Ma famille et moi ne mettrons plus les pieds chez Mcdonald Maurice. Et soyez sure que ce message sera distribue a qui veut l'entendre.

Burgers are really nice in compare to other Mc's, the prices are cheaper than MC in the US and in Europe. The price of Mac Royal menu is 119 Rs and in general all menu meals are between 110 - 130 Rs. Even though it was quite busy the service was very friendly. However the toilets were not cleaned which is always a bad sign, and when I asked them to clean it and to give me toilet paper they ignore my request like they really did not care. When I came to MC second time during yesterday, the toilets were still missing soap and toilet paper so I guess it is part of the deal. The MC is situated right next to the Caudan shopping center in the center of Port Louis (on the corner of the main street).

McDonalds is a safe haven if your not adventuress with your food. They food is what you would expect from any McDonalds, just with more salt than in Europe. Toilets are very dirty, so it is worth holding on till you get home. I would always give a wide birth in future.

Get the restaurant a website, it is so hard to get a menu of the food. Please consider the options of information technology to make ease of access to people. Thanks

unfortunately i dont like the macdo chicken, the burger :s the taste is very different.. but i love the veggie meal, the chips are so good and the mac flurry :D :D

Plastic tastes better than the Fillet-o-Fish or fish burger (call it as you want). Ice cream tastes more like Sugar with some ice cream. First and last time for me.

everyone has their own taste and opinion upon something.. and according to my taste the only good burger at Macdonald is the filet-o-fish, as the taste and flavor of the chicken is completely indigestible to me, unlike my friend who loves it..

I've eaten there several times and the food is great. The price per menu is very affordable. I don't want to comment on its toilets, i don't care about them. When i go there, i go only for eating. The service is good too, very kind people overthere. They are extremely rapid at service, unlike other QSR on the island. The chicken, beef are very tasty (i don't eat fish, can't testify). Quarter pounder with cheese is awesome (royal with cheese as they call it there). Will definitely go there again and again. I'm eagerly waiting them to open in Phoenix any soon!

Why don't you introduce Big Tasty?? It's the best i've eaten. People in mauritius will like it for sure

I used to have a free menu card, but last week they took it back saying it is not used anymore for 6 meals bought getting 1 free...which will 1st make me think twice before going to Mc Do in the future. I saw a review about toilets...It is good to know that every nook and cranny of the restaurant must be cleaned up!! I have a Bsc Hons in Tourism/Hospitality and Leisure Management and working on the Tourism Industry and if I bring my clients to Mc Do I must ensure that the place is safe , that Food Safety rules are observed and HACCP too!! As for the food it is quite good, (at this stage I refrain from comparing it to same burgers in SA/EU and USA...It seems that due to TABOO/RELIGION, Beliefs ect... we don't have other recipes like we do have it EUROPE?SOUTH AFRICA ect.... Which is a shame ...personnally...Why do we call Mauritius a Multicultural Island for then??? can't meals be cooked separately???? separately from Hallal pdts ect...? living in this island I didn't see signs of animal slaughtering for restaurant purposes too...nor "Beef Smoke/clouds" released from any kitchen that could affect veggies leaving nearby....just saying.... The restaurant in Phoenix is only making Chicken pdts and Veg because of ISKON ??? well has there been an study before erecting the restaurant there ect?? has there been an unplanned development somewhere? or that people are too shortminded...I'm Just asking!!! However if introduction of such a FRANCHISE...it is quite frustrating in a way....some ppl should try to raise their standards.... but in the overall I wish you all the best... @ Portlouis, the service is good, table arrangements quite a bit ambiguous, the resto and it's pdts should be more visible , staffs quite friendly, and food good enough....keep it up ^^