its a good restaurant i very lik the pizza i realy lik to eat it

Just this minute,rang for a delivery order, of what i thought i could have, which was the medium "Ham & Pineapple", and not only they DO NOT DO "Ham" for some weird reason,not that i know IF this is the "Norm" across all Pizza Huts across the world, but as the ONLY option was, to have a "Chicken, Pineapple & Mushroom (Which i DIDN'T want) i thought by asking to have the mushroom taken out and replacing it by "Extra Cheese" it would come to the same amount (Common logic), but apparently NOT!!! Still awaiting for the delivery guy to call me back regarding the address and to taste the surprise pizza!Will definitely update on the "Medium Thick Crust" when i get it! Bottom line,is i'm quite surprised at the lack of logic on this one!

Update on the Chicken & Pineapple pizza,that Pizza Hut calls Hawaiian, that i ordered for delivery,on 01/05/2016. I suppose it variates, depending on countries... but anyway, even though it was delivered within 10-15 mins of me making the call,meaning those ovens must be pipping hot,to cook that quick... At the end of the day,it was surprisingly very good!So... well done to the chef there... i just hope the "Replacement of toppings" mentioned in my first review,gets to the staff & management,and that they see the logic in it,and finally decides to adapt,thanks in advance.

I had placed order at 19.14, when called the Quatre bourne store at 20.12, the order was ready and was promised the order would reach within next 15 minutes. Delivery guy called at 21.10 saying he had reached the place. But party at my house had finished as the clients were not happy for bad show. I don't feel anyone has any value for lost customer. The order was for only Rs 545. But the order we lost was quiet more than that. We had to return the delivery guy without accepting the pizza. WE had once visited the restaurant, the ambience is very bad n dull. Lots of mosquitos. We like the Pizza Hut joint but this store services seems to be very low standard.

i usually eat pizza at night there, and i thk they just heat the morning pizza and gives us. not once but many time i got same. i know the difference between a heated food and just cooked food.. bad experience.. since then i never ate there nor any pizza hut.. time to improve

the pizza's quality and taste vary from other pizza huts outlets. At times i think tht they give us stale pizzas coz they taste kinda salty n bland as though its been reheated. On one occasion they forgot to top my pizza with BBQ sauce wen i hd ordered BBQ chicken pizza, i mean how culd they forgot to put such an important topping. Another time wen i ordered for home delivery, they almost forgot my order. i placed the order at 18 pm and got it at 21.30 pm. I HAD TO CALL ATLEAST 10 TIMES.

C'est très simple. Nous sommes a l hotel. La dame de pizzahut a refusé de nous livrer deux pizza sous pretexte que nous ne disposons pas d'un numéro local. Donc pizza hut ne livre pas les vacanciers.

Was passing an order but the person just cut the phone in the middle of the conversation And had to call several time The latter does not even know where the delivery should take place She just keep on asking question about the location when it's nearby Before this I had taken food stuff from there and had no problem with that person

pizza was excellent, why don't have delivery in region Bel vedere or lallmatie. need to collect it at bon acceuil. please review the region delivery

On 30.01.2018 at pizza inn flacq I paid Rs 519 two veggi delights pizza.I was charged RS 120 for extra cheese. But the two pizza which was given to me did not have extra cheese. It was very deceiving.Bad service.my order number was no 279.

Votre service est dun lenteur pas possible. On a attendu plus d'une heur avant davoir notre pizza aujourdhui. Tout les autres personnes avaient leur commande sauf la nautre. Il faut revoir votre service client. Un responsable est venu nous parler en evocant le temps dattente qui plu et est de 15 mins mais pour nous sa nous a pris 1 heures. Quand on paye pour quelque chose on sattend a ce que le service soit irreprochable.

I order my food by the counter cashier I said clearly I will have the food in the restaurant in 30 min but I got it packed on my table i asked the waitress for some plates but she ignore hereby I took the food back to the counter asked them if I can get the food warmed up and served on a plate on the table in few min I received the food but almost cold never mind as my kids was hungry But the waitress sumitah beeharry slim hindu lady was very warm and recovered the bad start of her colleagues thank you sumitah for your service

A very bad service from the counter lady. She was more interested in her newly married friend than the customer. Pizza was cold and chewy. Definitely, not value for money. Poor customer service. Better go to other pizzerias.

hi resto is ok,service not well organised,phoenix branch specially,queue up really not first come first serve basis. i did ask for some info on a veg pizza via online request..no one replied till present

Yesterday I went there for lunch.We were two persons.I entered the pizza inn phoenix mall and seated.At that time it was around 14.15 and there were around 6 persons actually as customers.I sat down and the waiters were busy gossiping.After 3 minutes a girl came and gave us two menu lists and that another waiter will come to take the order.I waited nearly 4 minutes and still nobody came for the order.I was very hungry as lunch time was nearly over.I looked at the two groups of waiters who were still joking and nobody came to my table for the order.After watching them several minutes I had no option to move to another restaurant opposite them the Ocean Basket. I drew their attention that it is not the first time that they just ignore customers.And nobody tried even to say sorry.I hope one day they will know what is customer care.

On the 19th of october me and my fiance came to the phoenix restaurant around 2 a.m, seated but no one attended us. So we went to the cashier to pass an order but she said she will send someone to attend but no one came again. We starve for 20 mins then move to the near restaurant out if dissappointment. Please provide a good service. Thanks.

Only 3 table to cater for when i arrived and yet had to wait almost 10 minutes for someone to come take my order. Again insistence of employing mainly foreign staff who arent fluent in french or creole causes lots of ordering problem and perhaps communication problem with the kitchen as orders keeps coming in late. 55 mins for a wrap and pizza for one person is not acceptable at all. Especially when the pizza is under-cooked and doughy. Ordered extra chicken and pepper toppings got extra cheese and extra mushroom. So wither the order was wrongly taken or the communication with kitchen wrong or kitchen staff made mistake. This isnt the first time my order was messed up. And never was anything done. The sauces on the table are not worth it, they do not appear to be fresh. The food is good, but not up to the level. I suggest getting the items as it, do not make any swaps or additions or removals and do not order any special items as it seems to confuse them. It would seem the reason it is one of the place with space during the rush hour because people try to avoid it.

I usually don’t complain about service unless it is abominable. I experienced very bad service there today. Several lessons: The manager wasn’t listening to me. The manager made an excuse rather than an explanation. The manager was rude and expected me to remain silent. The manager did not teach the waiter to respond and manage tables during busy time. Given all the other good pizzas there are to eat, would I want to spend my hard-earned money at this kind of fast food restaurant again??? Never. Train your school boys (waiter) as well as your manager.

Really good real italian pizza... alot of work needs to be done on the atmosphere and service!!

Probably the best pizza in Mauritius! Africa Mode Pizza in Curepipe Rd follows very closely.