Poor customer service. Unprofessional and ill mannered waitress

Don't be put off by the entrance. Restaurant is upstairs, and has a view over the bay. Had the fruits de mer paella, but found it very dry.

Good atmosphere, not to big a restaurant, just off the main road. The best Curry crab I've ever had! *****

Heard from others about the food and service. I am not disappointed and it is one of the best indian cuisine. Unfortunately i didnt know about the mehfil and buffet of saturday evening. I hope to go back there very soon.

Had a very bad experience.. went their but the pizzas I want was not available. On the 3rd pizza I chose I got a positive answer. I called today for delivery but no manners of talking. How rude. Illiterate people working out there. Will not advise people to go there!!!!

Poor service Cutlery scratched Waitress poorly dressed Veranda dirty Food delayed No attention to details

the hot prices equals the great quality and the waitress was very pro. it was a very special and happy time!! Well done!

Very well cooked and spicy food and the waiter was a pro!! Well done!

it is a pleasant place situated in the Centre of Port Louis. The service was good and meals reasonably priced. We had lunch here a few times while on lunch break. The place had a buzzing atmosphere and busy, probably what you'd expect from an amazing resto. The food was perfect, modest portions and speedy service which always makes for a better atmosphere.

Hello, I were shocked to know that the "Happy Hour for 50% discount on cocktails EVERY DAY" is a con! I were told that due to "peak season" this is no more available but only from "November"? Very disappointing. Also, the prices you have on the menu online is not the same offered at the restaurant. Please check. The Calamar croustillant on your menu online is Rs160 while in the restaurant its Rs 180. (EXCL VAT) The taste was not great at all. Thank You. D.N.

One of the yearly highlight when coming to Mauritius is lunch at The Chamarel restaurant! This year we were very disappointed, because the renovation has transformed the unique atmosphere, style and menu into a common restaurant. Fortunately the charming and professional staff and the breathtaking view are still the same. We are sorry to have lost a precious gem. Hopefully, the minds behind that change won't do any further adjustments to a style that is everywhere seen and maybe bring back the chocolate cake!

Ordered 1 beef king steers.The cashier did not know if cheese was included in price.The latter asked the cook and he replied to me rudely.After 10 mins I collected the burger which was slightly warm and not comparable to the last king steers i ate 2 months ago.The burger was really thin as if they sliced 1 burger into 2.I could eat it without a wide open mouth.It was like a normal burger.At the end i was still hungry.My wife had a beef steer burger which was twice thicker. Kindly make an anonymeous order with the same team of this evening..

I had to wait a lot for the order.Also the pizza are not so fresh, cheese not fresh- Barely Gross Food

Tucked onto the verge of Chamarel cliff, this restaurant offers a unique and sensational view of the paradise island's south west. My fiancee and I went there for a birthday lunch on the 21 Sept and our expectations were nicely exceeded. The service was very good and the staff showed tremendous hospitality towards their Customers. The food bore the touch of a genuine chef and was simply excellent. We were impressed and really liked the place. Keep the good work up and we shall definitely come back.

The food is really good and tasty... Delicious ???????????????????????? Love it...

I visited KFC Quatre-Bornes on 14.09.2016. The cashier was more interested in looking outside and no greetings or smile from her. She demonstrates poor customer relations skills. She also carries on personal conversations with other staff members while clients and customers wait. She served the food and waited for at least 5 minutes for the drink as the cashier went to the back of the restaurant. The time she came back, the food was cold and when asking her to change it, she looked at me in a very unsocial manner. The time we received the food, no tomato ketchup or napkins were provided. We had to go back downstairs and we were given only one, which was ion the till and the cashier just went back to continue her conversation with her fellow colleagues. I really feel that KFC management needs to provide CRM and Customer Service Skills Training Programs for the employees.

Nous avons déjeuné ce dimanche 18 septembre 2016 avec la découverte de la nouvelle carte, hélas totalement changée très déçus!! dommage d'un changement radical de la carte avec tout de ce que comportait la précédente.... qui était excellente La quantité également a diminué dans les assiettes...On cherche les légumes À éviter la dorade panée (3 petits morceaux) les gyoza (une noisette de ratatouille) un raté! Pour la déco, mobilier rien à dire sauf les nouvelles chaises pas confortables du tout,' au bout d'une heure dur!dur! Pour le personnel et l'accueil à la Mauricienne c'est tout ce qui reste de positif dans cet établissement.

Arrivés dans un cadre somptueux vers les 20 heures... nous avons commandé les boissons et les mises en bouche - service jusqu'ici très agréable et professionnel. Malheureusement les choses devraient se corser après avoir commandé les plats - nous avons attendu plus d'une heure et demie avant d'être servis, ceci dans un manque total de cohérence, et non sans avoir demandé à maintes reprises ce qu'il en était de l'arrivée des plats Jugez-en vous-même: un poisson avec une sauce à l'ananas, servi sans sa sauce, trop frit, et donc très sec... La sauce? arrivée une bonne demi heure plus tard...! Les planches à grésiller, servies - quatre en même temps, la dernière bien plus tard. L'entrée et les plats servis en même temps... La raison de tout cela: un petit problème en cuisine, une excuse bredouillée à la va-vite, et "Pour vous faire oublier tout ça, on vous offre le dessert!"... Essayez donc de faire passer un dessert après avoir mangé un poisson gras sans sauce et sans saveurs... un truc à vous faire gerber!!!!! :( Nous étions partis pour une soirée mémorable eh ben ma foi nous ne sommes pas près de l'oublier... de l'arnaque à plein nez. Le but principal quand vous allez au restaurant c'est surtout de passer un moment de détente, dans un cadre agréable, (et dans notre cas de se retrouver avec des cousins venant de France après plus de treize ans...!), pas de mendianer un dessert en guise de récompense (ou de "graisse-la-patte" pour un cafouillage total au niveau de votre service)...! Vraiment décu, et en colère. Soyez rassurés messieurs, vous n'êtes pas prêt de me revoir de sitôt!!!!!! Malheureusement la note zéro pointé n'existe pas sur ce site!

Food was not good and very expensive. Bad customer service.

I went to eat at La Belle Creole last weekend and it was simply the best grilled fish I have ever eaten. There were 3 of us and we all chose different types of fish and different sauces (garlic and butter, mushroom and creole) and they were all excellent. For the starter, we had "Salade de coeur de palmiste" which was very fresh and delicious. The restaurant itself is cosy and comfortable. We were seated in one of the kiosks facing the sea. I highly recommend this restaurant to everyone. Every tourist who visits our country should make it a must to eat there. Hats off to the owner who personally served us and made sure everything was perfect.